Security Products Unlimited, requests that you review your invoice for accuracy and completeness. if you have questions please call 915-240-4747 immediately

By placing an order by phone or over the Internet, via on line shopping cart, via email, mail, etc. Customer agrees to said terms and conditions. 

Customer additionally agrees to have read and accepted all terms as they are stated under our terms and condition.

We assume no liability for omissions or fitness for any application. All pricing is subject to change without notice.

Return Policy:

We offer a 15 day money back guarantee on most products, Please keep in mind that we do not allow returns on products that can be used for testing purposes or any type of counter surveillance work or products that are custom orders, or products that can be used for a specific one time application, or be used to address a temporary security concern. No freight charges will be refunded with any return, it is the responsibility of the purchaser to pay the freight charges to and from there location. All  orders will be charged a 20% restocking fee as this is a standard policy with any major distribution center,  for handling and process fees. Additionally freight charges will be deducted from already shipped orders, it is the responsibility of the customer to arrange shipment returns.

Please call before ordering, any products if you’re not clear on the return  policy  of a specific product.  All products must be returned in the same packaging and condition as when shipped. No exceptions. Loaner products must be returned in New Condition. or will be charged to the customer at the Price listed.

 If a product is to be  returned, buyer  must call and get a Return Authorization number before we can accept any returned product. Note some products ship to different regions of the United States, so freight charges could dramatically vary.

Indemnification: You agree to indemnify, defend and hold harmless Security Products Unlimited, its officers, agents, directors, employees, agents, affiliates, licensors, suppliers and any third party information providers to the Site from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms by you.

 Under no circumstance's shall Security Products Unlimited, be responsible for, incidental or consequential damages with respect to economic loss or injury to persons or property, arising out of use or careless handling or the inability to use the product purchased, whether as a result of breach or express or implied warranty, negligence or otherwise. Purchaser shall determine the suitability of the product for his intended use and user assumes all risks and liability what so ever in connection therewith.

Purchaser shall be responsible for checking, country, state and local laws before purchasing various products

 All recommendations and sales are made on condition that we will not be held liable for determining fitness for any application or possible damages resulting from their use.

Warranty on Products:

 In some cases a Product warranty  is void from any warranty if the manufacture seal is broken  or damaged, or missing. No product returns will be accepted in the event a product warranty seal is broken, and no credit will be applied to buyers account,

The Seller only guarantees that each product listed conforms to its standard quality, and provides the Manufactures warranty.  

Charge backs on credit cards: 

All  orders as well as  any credit card processed order  will be charged a 20% restocking fee on any product returned.

Customer agrees to be responsible for payments if denied or rejected by any credit card company.

LATE FEE:

All accounts with a balance over our terms of NET 30 Days  will be billed   late fees :

On Balances less than $100  dollars a Fee of $ 5 per month will be added to the owing balance

For Balances over  500 dollars a  interest fee of 21 % will be added to the existing Balance

 over 60 days the percentage will be  22.9  % percentage rate  and is considered  seriously DELINQUENT ,

at 90 days any balance will be submitted to a collection agency or a law firm for collection

Note: Customers agrees to pay all attorneys fees or court cost , filing fees or additional fees that are  necessary to collect the amount owed

this amount will be  ADDED TO the un-paid balance until the account is paid in full.

We do accept all major credit cards, note that some prices may be quoted to reflect the additional cost incurred for using this form of payment versus checks or wire transfers.

LATE Fees:  for Special pricing Discounts where payment has not been made.

Special pricing as is the case with   discount pricing   or any  discounted Purchases in which the balance is not paid in full upon receipt of goods being delivered., We reserve the right to bill the full product amount, and charge the discount applied at the time the sale was made. Customer is aware that this is a charge back for the account not being paid by the date specified which could be net 30 or less.

  If  default of payment  occurs by any instrument, credit card, money order, cashiers check, company check, wire transfer , these accounts will be billed carrying charges  of 22 % APR AT 31 DAYS DELINQUENT, of receipt of goods.

ALL ATTORNEY FEES, BANK  FEES ,PROCESSING FEES, COURT COST AND FILING FEES AS WELL AS CERTIFIED MAIL EXPENSES AND  PROCESS SERVER FEES WILL BECOME PART OF TO THE UNPAID BALANCE. ADDITIONALLY 

Regarding Shipping and freight charges:

We are not a freight forwarding organization or a shipper, so we can't accept the responsibility of a third party to ship the correct product, by the right method or agree to the time in which the product will arrive. The most we can provide is an approximate time you can expect to receive your products. Please verify your preferred shipping method, and use the shipper’s website to track your package and expected delivery times. If requested a tracking number will be provided. Most Shipments are shipped thought a distribution center, in which  case we have little control of when the product ships, or the actual tracking number, because we don't know precisely which carrier was used. 

We cannot control the possibility of backlogged orders being processed prior to your order being received.  

Please allow ample time to process and ship  your security product  to your specified location. As is the case with most security products, the customer orders the product last minute and expects it to be on site the next day, this is virtually impossible in most cases, due to the log of orders being processed thru these distribution centers, that process orders world wide.

Regarding Credit card purchases:

Customer agrees to provide accurate billing information and credit card information for all purchases. Customer is aware that providing false information is a crime punishable by the law. Security Products Unlimited reserves the right to prosecute any violation to the full extent of the law. Any Unpaid balance is subject to all necessary collection activities deemed necessary by Security Products Unlimited to collect all money owed.

All credit card orders must have there billing address and ship to address listed with the credit card company. All orders over $500 dollars will be checked to see if the ship to address is listed with the credit card company. No order will ship until verified. The purchaser may be required to list with there credit card company the ship to address as an alternate address. This is a measure to protect the credit card holder from unauthorized use of there card.

Note:  with   all credit card orders we require that you complete the required paper work after calling in your order to security products unlimited

All Custom orders are set up so all sales are final

    Invoice and  the Credit Card Information portion is to be completed by customer  is located at the bottom of all invoices,

We require that you confirm the accuracy of the delivery address  and confirm that all information is  correct  prior to signing

We required that you return to us by a verifiable business fax, a signed copy of the order placed, immediately after placing the order with us over the phone

We do in some case require additional forms of identification to verify identity of person placing the order, as well as a confirm that we have a verifiable address in which to make a delivery   

 verifiable form of  id  are drivers license , credit cards, utility billing statement , SSN Card ,Passport , company letter head , and phone and fax numbers ,etc

We reserve the right to require additional proof of identity, if we feel it is deemed necessary

Most common carrier  or Delivery companies UPS ,FEDEX and others do verify   identification prior to making a  delivery  for valuable items

As well as require you  sign that you  have received a complete order, free of defects or shipping damages  

   In Order to reduce credit card fraud, proof of identity is required as a measure  to protect you as well as ourselves from any fraudulent charges

As with any order made in any store in the country, where a signature is required, we expect to receive back your signed and completed invoice outlining the charges

This invoice and agreement to pay must be faxed   back prior to the order being delivered.

As a customer  Convenience:  On special occasions orders may be processed , prepared for shipment or assembled  at the customers request,  in order to expedite delivery

Of   products based on a verbal confirmation that we will be receiving a signed order, or a purchase order or a  requisition.

We consider these instruments as legal as a word of mouth promise that the hard copy of the order will be forth coming

All Orders called in will be treated as such

As with some products that are shipped thru common carrier we reserve the right to bill the customer additional charges for delays out of our control i.e.   storage charge -re packaging fees, re-crating charges , re -direct charges , re- boxing  fees , returned  as undeliverable charges , undeliverable shipments due to weather or  inaccurate delivery information  which is out of our control

Additional Charges may occur due to a mishap that may occur from the time the products are stored, shipment, picked up   

With out the required signatures and verifications we can’t schedule or reschedule a delivery 

   All freight charges, handling fees, storage fees , pallet fees ,packaging fees, re- wraps , re -boxing fees , re -crating charges, restocking fees

 will still be the responsibility of the customer

 Once they have surrendered there credit card information to process an order for a shipment.

Note:  additional fees may include brokerage fee, customs fees, other duties, cod charges and rejected shipment charges, or POD charges

Default on Payment:

Customers  agree  to pay all attorney fees, paralegal fees, tracking fees, skip trace fees, court costs, travel, meals, collection fees and incidental costs  associated with the collection of any outstanding balance plus late fees of 1.5% per month on any and all  unpaid balance until the debt is cleared. Any misc. charge, overnight mail, certified letters, typing, or professional services needed to settle debt will be come the responsibility of said purchaser. The customer agrees to these terms and conditions by placing an order and is bound to the said agreement. Additionally any fees charged by the credit card company i.e. process fees, discount fees, etc. charge backs fees, bank fees will then become part of the balance due.

Personal guarantee:

Security Products Unlimited: In the event a corporation, or a business defaults on payment, the person making the purchase on there credit card  becomes personally responsible for the payment of any money owed Security Products Unlimited.

Additionally any receiving party of goods shipped, by receiving the order assumes the liability of the debt, as thought they placed the order themselves. Security Products Unlimited reserves the right to use the package tracking numbers and the individual signing for received products and hold the receiving party responsible for payment in full for the shipment, until the goods are paid in full.

 If a receiving party requests a delivery location not listed with the credit card company, the purchaser may be required to list the delivery address with the credit card company as an additional or alternate shipping location.

This is a personal guarantee, agreed to by the individual placing the order.

Modification of Terms: Security Products Unlimited may modify these Terms at any time, and such modifications shall be effective immediately upon posting of the modified Terms. You agree to review these Terms periodically to be aware of such modifications and your continued access or use of the Site shall be deemed your conclusive acceptance of the modified Terms.

Over night freight

Overnight shipping charges will not be refunded should a product be defective.

 However any defective products ship by ground delivery will be credited for freight charges.  Price Quotations for freight may apply to certain items depending on the weight and the destination zip code. In these cases the freight price will be quoted to the customer once the order is received, the freight charges will be provide to customers so they can decide which level of service they prefer. The buyer must report damages of any type to the Freight Company

 Package tracking of orders:

Various freight forwarders provide web sites to track packages and to confirm the level of service. Some Products, we sell ship from other location outside of our immediate area, in these cases we can only process the order and relay the information, such as tracking numbers or air bill numbers to the buyer via email.

 Over Payments:

All overpayments must be requested within 90 days or any overpayment will be applied to  the customer account in the form of a credit towards future equipment purchases.

This may Include the cost of shipping equipment to or from the MFG or the rental location or any cost associated with the delivery of any goods to your requested destinations.

 Crating Policy:

Various products may require crating, if shipped domestically or over seas. I.E. x ray machines We reserve the right to invoice the customer for crating charges based on requirements , depending on destination.

Security Products Unlimited assumes no responsibility for damages, which may result from not packaging products properly or unforeseen damages due to carrier errors , or damages resulting from tyransit.

The foregoing may not be changed except by agreement in writing by an officer of Security Products Unlimited.

The Management